
Posing as employees from the Centers for Medicare & Medicaid Services (CMS), scammers are calling seniors and claiming they need to “update” or “verify” personal information. But these calls are not legitimate. The scammers are collecting Medicare numbers and other sensitive information to submit fraudulent claims for medical equipment or medication, pocketing the reimbursements.
It’s important to know: CMS will never call you unless you’ve contacted them first. They are not issuing new Medicare cards. If you receive a call claiming you need to verify your Medicare number or are being issued a new card, it’s a SCAM.
If you believe your Medicare number has been compromised or want to report a suspicious call, contact Medicare directly at 1-800-MEDICARE (1-800-633-4227).
Watch this video to learn how to read your Medicare Summary Notice (MSN). Report any concerns immediately! Call our office at (785) 628-8204 and our staff will help you with the reporting process.
Our amazing team of case managers, benefit counselors and administrative staff are committed to helping others. We're committed to helping older adults and their caregivers achieve their
individual goals.
The Northwest Kansas Area Agency on Aging (NWKAAA) is part of a national network of agencies created in 1973 by the Older Americans Act. It is a private, non-profit organization with the responsibility of administering Older Americans Act programs in the 18 counties of northwest Kansas.
The Area Agency on Aging's mission is to connect older members of the community with the resources needed to help them remain independent in their homes and communities.

Donate durable medical equipment or make a financial contribution to NWKAAA to help older adults in northwest Kansas. Call or text our office at 785-628-8204 to find out how!
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