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Summer 2008 NWKAAA CARE NewsletterShort Term Stays in Nursing Facilities IncreasingShort term stays in nursing facilities for rehabilitation or skilled care are increasing. It is important for us to notify clients and their families that there are options available to help their loved one transition back to the community with a little extra help. In home services fulfill this need. Enclosed you will find a short description of both Senior Care Act (SCA) and Home and Community Based Services for the Frail Elderly (HCBS/FE). You may wish to include this with the Explore Your Options you already give the client after completing a CARE assessment. SCA and HCBS services can be obtained by calling the Area Agency on Aging at 1-800-432-7422. An intake will be done over the phone. It is beneficial for the client to call themselves. Then a case manager will contact the client and schedule a time to conduct an assessment. The case manager will arrange for appropriate services. The client is billed on a sliding fee scale for these services. A copy of this scale is included in this newsletter. Clients who have difficulty preparing meals may wish to utilize the Homestead Nutrition Project. Home delivered meals are offered in many areas to individuals who have been determined to be either physically and/or socially homebound. The definition of “homebound” for this program differs from the Medicare definition. Meals are obtained in much the same way as in-home services. The client must call the Area Agency to begin receiving home delivered meals. A short intake will be conducted over the phone. An assessor will contact the client to schedule a time to visit the client in their home and complete a short assessment. For more information or to help someone begin receiving meals, please call the Area Agency at 1-800-432-7422. Please remember to include COMMENTS on your assessments!Spring Update Training a SuccessSpring update training for CARE assessors was held April 22, 23 and 24, and May 7 at Hoxie, Norton and Hays A wide variety of speakers presented to the groups, including representatives from OCCK Assistive Technology, Senior Companion, High Plains Mental Health, SRS, Home Buddy, Smoky Hills Regional Prevention Center, and SRS Blind Services. Thanks to all of the assessors who attended – we had a great turnout!! Fall New and Update Trainings ScheduledWe look forward to another productive round of update training September 16 in Goodland at the hospital, September 17 in Oakley at the library, and September 18 in Osborne at the library. Please remember – you must attend one update training per calendar year to continue completing CARE assessments. Lorna McFarren, KDOA CARE Level I trainer, will be in Hays Thursday, September 11 to conduct new assessor training. This training is for assessors who have never attended a CARE training before. If you have suggestions, conflicts, or ideas for interesting presenters, please give us a call – we will try to accommodate your request! Please call to reserve your spot – 1-800-432-7422 or (785) 625-2037 – or to request additional information. Home Buddy offers many unique servicesMatt Graham, founder of Home Buddy, explained the unique features of his company’s personal emergency response system and medication management solutions to the group in Hoxie. In addition to traditional alert services, Home Buddy offers medication reminders, “check in” in the morning and before bed, and “buddy” services. The “buddy” aspect of this service refers to the ability to push the alert button simply to speak with a call center person because they are scared, lonely or apprehensive. Portable alert devices are available too. They are functional anywhere cellular telephone coverage exists. These are especially helpful for people who are outdoors frequently. Programmable keyboxes are another option for clients who would like to place an emergency key outdoors while ensuring their safety. This is especially helpful for first responders. For more information about Home Buddy’s unique services, please call them at 1-866-922-8339. SRS explains “Estate Recovery,” other SRS servicesJennifer Fessenden from the Phillipsburg SRS Service Center spoke about the many services SRS offers, focusing on Estate Recovery and the many myths seniors have heard about “losing the house.” Many clients are reluctant to utilize SRS services because they are afraid of losing their homes. She explained how the process works. Many times it would be more costly for SRS to take ownership of a residence than to simply leave the home to the family as many clients wish. Becoming involved in the division of assets in a bank account is much more feasible for SRS in both time and manpower. Food Stamps are a significantly underutilized program. They are no longer “coupons.” Instead, funds are loaded on an EBT card clients may use like a credit card on eligible items. Representatives are available to assist clients at no cost with “division of assets,” otherwise known as “spousal impoverishment.” They can determine if trusts are countable assets and provide ideas for appropriate utilization of services for Medicaid eligibility. It is important to do this process as soon as clients are considering nursing facility placement. SRS also provides assistance with the application for Part D “extra help” forms. This is the same “extra help” available at the Social Security office. Most SRS forms are available online at www.srskansas.net. Contact your area SRS Service Center for more information. Consult your Explore Your Options book to find the phone number for your local office. New VA Contact in Hays OfficeThe new representative for the Kansas Commission on Veteran’s Affairs is Eric Rohleder. His contact information remains the same as his predecessor. It is: Eric Rohleder Veteran Service Representative 205 E 7th Street, Suite 110 Hays, KS 67601 Phone: (785) 625-8532 A tribute and thank you video to the veterans of World War II and the Korean War, entitled “Before You Go” can be viewed at www.managedmusic.com/Music/PlayBeforeYouGo.php. Senior Companion Program enriches lives in Northwest KansasThe Senior Companion Program has been a part of western Kansas life for 34 years. This program provides a companion for someone over age 60 at no cost to the client. Senior Companions receive a stipend for their service and a travel allowance, in addition to a yearly physical and ongoing training. The stipend does not affect rent in subsidized housing. Senior Companion services can be obtained by calling (785) 628-5809. The Senior Companion Program tries to match clients and their companions so successful matches occur, resulting in long-term friendships. Senior Companions typically work in the community. However, they can assist clients in nursing facilities for a short while. Senior
Companion services are offered in only a few counties of western Kansas.
The counties they serve include:
Barton, Ellis, Ford, Gove, Graham, Hodgeman, Logan, Ness, Pawnee,
Phillips, Rush, Rooks, Russell, Ellsworth and Trego. Currently
there are approximately 150 Senior Companions affiliated with the program.
If you or someone you know would like to become or receive a Senior
Companion, please call Jolene Niernberger at (785) 628-5809. Regional
Prevention Center addresses problem behaviors
Janae
Talbott of Smoky Hills Regional Prevention Center traveled to Norton to
present about problem behaviors in older adults.
She focused on the prevalence of problem gambling in our older
population, particularly the increase in the use of Internet gambling. Help
for problem gamblers is available by calling the state helpline at
1-866-662-3800. Spending
too much money at bingo or on scratch lottery tickets can be a problem.
This seems to be an acceptable social outlet for older people, but
can be a very expensive habit. There
is a well-organized effort, originating in Lawrence, Kansas, called Kansas
Compassionate Care Coalition (KSCCC) pushing to legalize medicinal
marijuana.
Dr. Eric Voth has extensive research indicating how dangerous
marijuana is for most people and how it truly doesn’t alleviate pain when
smoked. Resource
are available online to further explain the subject. The
Regional Prevention Center has presented SPICE (Senior Prevention
Intervention Counseling Education) training in the past.
Assessors received copies of the training handout.
The next SPICE training is undetermined due to funding concerns. If
you would like more information about problem behaviors, please contact
Smoky Hills Regional Prevention Center at 1-785-625-5521. Solution
Outreach Center provides Durable Medical Equipment
The
OCCK Solution Outreach Center in Salina allows assistive technology
consumers to “try before they buy.”
The center offers an extensive inventory of assistive devices to loan
to clients, typically for a period of 6 weeks.
There is an application to fill out to receive the equipment. The
center is able to ship most equipment via UPS at no charge to the consumer;
bulky items may be more difficult to deliver to western Kansas. Shellie
Eddings explained that the organization works with consumers of all ages,
with all levels of impairment.
If an item is not available at the time of the initial phone call
OCCK is able to put the name on a waiting list, provide a tentative timeline
for when it should be available, and call when it is returned to the DME
pool. Shellie
can be contacted at (785) 827-9383 for more information about the products
available through OCCK. Blind services provides assistance at no cost to consumersMany
of our clients are affected by vision problems such as macular degeneration.
Mike Schmidt from SRS Blind Services explained how he was able to
make the home environment more welcoming and convenient for people with
vision problems. All
of the services Mike is able to provide are free.
There are no income guidelines.
Mike makes home visits; nobody is encouraged to meet in an office.
In addition, Mike does not advertise the program; all clients are
referred by word of mouth. He
has taught clients to mark bottles with rubber bands (shampoo/conditioner,
BenGay/toothpaste), use safety pins to organize clothes, clean glass shards
with an oven mitt, vacuum according to a grid and pour liquids in a tray. Most
of the people Mike visits do not recognize faces due to the loss of their
central vision.
Magnifiers may help, but may not be effective for all clients. When
services begin, Mike conducts a 45-minute interview to develop a teaching
plan. He
visits the home once a week for the first 3 weeks of services, focusing
primarily on safety issues.
Cosmetic issues are secondary.
He continues to periodically visit for the first 6 months before
preparing to close the case.
Mike conducts a performance assessment before closing the case to
prove the assistive devices are helping the client. Mike’s
contact information is as follows: Mike
Schmidt Blind
Services Rehabilitation Teacher Hays
SRS Service Center 3000
Broadway Hays
KS 67601 (785)
628-1066, ext 278 – office (785)
628-8106 – fax Assisted
Living is NOT Living Alone!!
SCA and HCBS services explainedBernie
Smith answered questions about Senior Care Act and Home and Community Based
Services for the Frail Elderly particularly keeping in mind our clients who
are planning to return home with services. One
of the most frequent comments both discharge planners and AAA case managers
hear is “I don’t qualify.”
Clients may believe they don’t qualify for a variety of reasons,
but as long as they have a need for services and are over 60 they do qualify
for services on one of the Area Agency programs. Clients
cannot make “too much money” for Senior Care Act.
The enclosed sliding fee scale indicates that individuals who have
high incomes will be asked to pay $14.50 per hour for services.
Clients who have very low incomes may not have a client obligation at
all. It
is not necessary to determine which program you believe will best help your
client. When
the client calls for an intake the person doing the intake will refer it to
the appropriate program.
If, after the case manager assesses the client, it is determined that
another program will best benefit the client the case manager will make the
correct referrals. A
copy of the intake form is enclosed to allow you to help the client collect
the appropriate information before calling for assistance. The
Area Agency is not able to force clients to accept services, even when it is
in the best interest of the client. There
is not a waiting list for any services offered by the NWKAAA as of July 1,
2008. For
more information or to refer a client for services, please call our office
at 1-800-432-7422. Nursing Facility
List Available Online
Clients
seeking assistance choosing a nursing facility may be able to benefit from
the new “compare” feature on the www.medicare.gov
website. Survey
results are available to help consumers spot facilities with histories of
non-compliance.
The lengthy plan is outlined more extensively in the enclosed pink
handout. Facilities
are being held more accountable for their actions, hopefully resulting in
better care for residents. Kansas
Neurological Institute Demonstrates Assistive Technology
The
CARE Coordinators had the opportunity to tour Kansas Neurological Institute
(KNI) at their last meeting in Topeka.
KNI works with individuals to help them maintain the most control
over their lives as possible.
For example, it may not be possible for the client to dry their hair
independently, but they may be able to push a button to turn the hair dryer
off and on. One
part of the tour focused on assistive technology for eating.
The coordinators were really creative when determining what each
device was intended to be used for. KNI
also helps customers find appropriate seat cushions that are customized to
fit each individual to relieve uncomfortable pressure points. Although
KNI is not accepting new residents at this time, they work with members of
the community through “seat fitting days” or other services available by
appointment.
Please call KNI at 1-785-296-5300 with any special needs you have. Housing Resource
Available Online
Housing
can be difficult to find.
Online resources, including kshousingsearch.org can help! This
website offers listings of rental properties, apartment features, pictures,
property comparisons, current vacancy lists, handicapped accessible units,
and much more.
It is a free locator service.
There are few areas in northwest Kansas listed, however it may be
very helpful for clients looking to move to larger cities. A
bilingual call center can offer assistance.
Please call the call center at 1-877-428-8844 or visit the website
for more information. Rural
low income housing can be found by searching the USDA website at http://www.rurdev.usda.gov/rhs.
This site primarily focuses on low interest loans for repair of
existing property. Low
income housing can also be found at the HUD website at http://www.hud.gov/apps/section8.index.cfm.
This site is very user friendly and immediately shows a search form.
After entering basic location information a list of properties is
generated. Money Follows
the Person Began July 1
Angie
Reinking and Deb Schwarz came to Hays June 18 to explain the new Money
Follows the Person program. Money
Follows the Person (MFP) is a 5 year demonstration grant from the Centers
for Medicare and Medicaid Services (CMS) to help nursing facility residents
transition back into communities to live. Participants
must be Referrals
will come from many sources, including the facility, family, client or MDS
data. A
letter will be sent to the resident, facility, resident’s representative,
and the ombudsman once the client has been identified as a potential program
candidate.
This letter will explain the program, that community living is an
option, how to decline the meeting, and that an ombudsman will be making
contact with them to ensure they understand the letter and see if they are
interested in community living.
The Ombudsman is a neutral 3rd party with no vested
interest. A
team, including a nursing facility social worker or staff member, Area
Agency individual, Center for Independent Living representative, the
resident’s representative (when they have one), peer support (as requested
or needed), and the Ombudsman (as needed) will meet with the resident to
explain the possible services available in the community. MFP
customers can receive transition services and home modification/assistive
technology services in addition to traditional waivered services. At
the end of the 365 day program period the customer will seamlessly
transition to regular waivered services, avoiding any possible waiting
lists. MFP
customers can live in their own home/apartment or a family member’s
home/apartment.
They may not live in assisted living, residential care home, hoe plus
or board and care home.
MR/DD clients may live in up to a 4 bed group home too. In
addition to family and friends, a Targeted Case Manager will monitor and
support MFP clients. Further
questions can be directed to Angie Reinking, Money Follows the Person
Director, at 785-296-7744, or Deb Schwarz, Director of Transitions / CARE at
785-296-3691. The
CARE team at KDOA composed a list of reminders for CARE assessors.
We appreciate the wonderful job you currently do!
Hopefully this list will clarify any questions or concerns you may
have. If
you have further questions, please call NWKAAA at 1-800-432-7422.
We will be happy to help you.
Thanks for your dedication to the CARE program – Without you it
would not be possible to serve our clients in such a professional, timely
manner. CARE
Assessor Alert: Let’s
all do our part to Make a Difference for the Future. Guardian
/ Conservator
Guardian
/ Conservator (G/C) – KSA 59-3001 et al Website for
Kansas Guardianship Project – www.ksgprog.org Guardian A
guardian makes personal and medical decisions promoting the comfort, safety,
and health of an individual or ward.
Guardianship duties can be “limited” or “full.”
A guardian must file an annual report with the court. Conservator Kansas
law requires that the conservator acts on behalf of the ward (individual),
to manage the estate for the benefit of the ward, and annually present to
the court a verified account of the wards income and expenses. A
customer who is alleged to no longer have capacity to make Advanced Care
Planning decisions is no longer able to sign the forms in good faith and
understanding of the documents. A
family or other interested party who is at odds with each other or the
health care providers may need to seek a guardianship to make healthcare
decisions. A
family or other interested party who needs to handle the finances of an
alleged incapacitated person may need to seek a conservatorship to manage
finances. 1.
There must be a court proceeding to determine whether a person meets
the legal definition of “An adult with impairment” and is in need of a
guardian and/or conservator. 2. The person who is alleged to be an adult with impairment is entitled
to a notice that a petition has been filed, and a trial will be held. 3. They are also entitled to be present at the hearing, if possible, as
well as to have a court appointed attorney and a jury trial if requested.
The person may call witnesses to testify on their behalf. Out
of State Guardian/Conservator – How do you work with them?
The out of state Guardian/Conservator may be difficult to work with,
as they will need to sign all needed paperwork and approval for all
activities involving their ward.
The Guardian/Conservator may be able to appoint an individual to help
with those duties with permission of the court. Unavailable
/ Non Supportive Guardian/Conservator – How do you work with them? In
working with a non-supportive Guardian/Conservator, you will need to make
sure that you are clear in the information that is being provided to them.
Since they have been appointed to make decisions for this individual,
they may be hesitant to make major life changes.
Some of this fear/non-supportiveness may involve having to answer to
the judge/courts, if things go wrong. You
can also enlist the support of an Ombudsman to act as an advocate for the
customer. The
Ombudsman’s role is to advocate for the customer as a neutral third party.
They can work with a difficult Guardian/Conservator to help find
resolution to the problem. (NF residents only) Power
of Attorney
Power
of Attorney (POA) A document by which one person (the principal) gives legal
authority to another (the agent or attorney-in-fact) to act on behalf of the
principal.
The authority the principal gives the agent can be very broad or can
be limited to one or two specific acts.
(Caution – Consult with an attorney before signing this type of
Power of Attorney).
Limitations a.
Authority only covers items expressed in the document. b.
Loss of capacity ends the use of the document. c.
Death ends the use of the document. Durable
Power of Attorney (DPOA)
Provides authority to handle financial affairs / health care
decisions DPOA
for Financial Affairs – It can be either broad or limited and is not
affected by subsequent disability or incapacity of the principal.
It is called durable because it continues to be effective even after
the principal has lost capacity due to illness or injury.
(Caution – Consult with an attorney before signing this type of
Power of Attorney).
Limitations a.
Only for finances. b.
Ends at death. DPOA
for Health Care Decisions – Is a written document in which you
authorize someone who you name (your “agent” or “attorney-in-fact”)
to make healthcare decisions for you in the event you are unable to speak
for yourself.
Healthcare decisions include the power to consent, refuse consent or
withdraw consent to any type of medical care, treatment, service or
procedure.
In the document you can give any specific instructions regarding your
healthcare which will require the agent to make decisions in accordance with
your direction.
The document must contain language expressing that this power is to
remain in force even if you are incapacitated.
Limitations a.
Only for making health related decisions. b.
Ends at death except for decisions regarding disposition of the body,
including autopsy. c.
Ability to terminate/fire a DPOA. Changing
an Activated DPOA – What is involved? An
individual can fire their DPOA, they can sign a notarized letter indicating
they no longer want the activated DPOA to represent them in their decision
making activities.
This statement will need to be distributed to all involved parties
and institutions (banks, attorneys, NF’s, etc…).
However, by the individual doing this, there could be severe
consequences.
If the person has been shown to be incapacitated, firing their
activated DPOA may be questioned.
The customer may still need someone to help them with making
decisions.
At this point a guardian will then need to be appointed, due to the
customer being incapacitated.
This is an extremely costly process and much more limiting that than
a DPOA. Critical
New Information
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Northwest Kansas
Area
Agency on Aging
510 West 29th St., Suite B -
P.O. Box 610
Hays, Kansas 67601
785-628-8204 or 800-432-7422